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Privacy Policy

Last Updated: September 13, 2025

Introduction

Welcome to Digital Event Games (“DEG,” “we,” “us,” “our”). We respect your privacy and are committed to protecting personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://www.digitaleventgames.com (the “Website”), contact us, purchase our services, or participate in interactive experiences we host for clients (the “Services”).

Roles matter: For our Website, sales, and support, DEG acts as a controller/business. When we operate event activations (e.g., prize wheels, photo/trading-card experiences) for a client, we act as that client’s processor/service provider and handle data per their instructions.

1. Information We Collect

A. Information You Provide

  • Contact forms / inquiries: name, email, phone, message content, and files you upload (e.g., brand assets).

  • Newsletter/marketing opt-ins: email and communication preferences.

  • Accounts/orders (if enabled): name, email, billing details, and order metadata (payment cards processed by our processor; see Payments below).

  • Comments (if enabled): comment content, plus anti-spam data such as IP and user agent.

B. Information Collected Automatically

  • Log and device data: IP address, browser, OS, referral URLs, pages viewed, timestamps, approximate location (derived from IP).

  • Cookies & similar tech: We use cookies, local storage, and tags for site functionality, analytics, and (if enabled) advertising/retargeting. Manage choices via Cookie Settings and see our Cookie Policy.

C. Event Activations (client campaigns)

When you engage with an activation we host for a brand/agency:

  • Lead capture fields chosen by the client (e.g., name, email, phone, company, role, consent checkboxes).

  • Gameplay/interaction logs: spin attempts, prize outcomes, timestamps, device/browser, IP, anti-fraud signals.

  • Images/video (if the activation captures media): used to apply visual effects (e.g., background removal, templating); not used to identify you or train models unless explicitly stated.

D. Sensitive Data

We do not intentionally collect sensitive categories (e.g., government IDs, health). For photo experiences, facial images are processed only to deliver the requested effect—not for biometric identification.

2. How We Use Information

  • Operate, maintain, and secure the Website and Services.

  • Respond to inquiries and provide customer support.

  • Process orders and perform contracts.

  • Send administrative messages and (if you opt in or as allowed by law) marketing communications; unsubscribe any time.

  • Analyze usage (e.g., Google Analytics) to improve performance and user experience; detect and prevent fraud/abuse.

  • (If enabled) deliver and measure advertising (e.g., Google Ads/remarketing).

  • Comply with legal obligations and enforce our terms.

Legal bases (EEA/UK): performance of a contract; legitimate interests (e.g., site security, product improvement, B2B marketing); consent (e.g., non-essential cookies, email marketing where required); and legal obligations.

3. How We Share Information

We do not sell personal data for money. We may share with:

  • Service providers/processors: hosting, storage/CDN, email delivery, analytics, payments, security, logging, error monitoring, support tools.

  • Clients (for activations): when acting as a processor, we disclose participant data to the client per their instructions.

  • Business operations: professional advisors, auditors/insurers; in corporate transactions subject to safeguards.

  • Legal/safety: to comply with law, protect rights, security, and prevent abuse.

If we enable advertising cookies, certain sharing may be deemed “sharing for targeted advertising” under US state laws. See Your Rights & Choices.

4. Cookies & Similar Technologies

  • Categories: strictly necessary; functional; analytics; advertising.

  • EEA/UK: non-essential cookies only with prior consent via our banner/CMP; withdraw any time in Cookie Settings.

  • US: manage preferences in Cookie Settings. We honor supported Global Privacy Control (GPC) signals for state law opt-outs where required.

See our Cookie Policy for current vendors and lifetimes.

5. Payments

Payments are processed by our third-party provider (e.g., Stripe). We receive limited transaction metadata and do not store full card numbers. Refer to the payment processor’s privacy policy for details.

6. Data Retention

We keep personal data only as long as necessary for the purposes above, legal requirements, and dispute resolution. Defaults:

  • Website logs/analytics: per tool settings and legal needs.

  • Activation media: originals 30 days after event end; derived/final assets 60 days, unless the client requests otherwise in writing.

  • Order/admin records: as required by tax, accounting, and compliance rules.

7. International Data Transfers

Your data may be processed in countries with laws different from yours (including the United States). Where required for EEA/UK data, we use appropriate safeguards such as the EU/UK Standard Contractual Clauses and supplementary measures.

8. Your Rights & Choices

A. EEA/UK (GDPR)

You have rights to access, rectify, erase, restrict, object (including to direct marketing), and data portability, and to withdraw consent. You may lodge a complaint with your supervisory authority.

B. US State Privacy Laws (e.g., CA, CO, CT, VA, UT, and others)

Depending on your state, you may have rights to know/access, correct, delete, portability, and to opt-out of targeted advertising, sale/sharing, and certain profiling. If we deny a request, you may appeal and, if unresolved, contact your state Attorney General.

California “Notice at Collection” (summary):

  • Categories collected: identifiers (e.g., name, email, IP), commercial info (orders), internet/network activity (logs, analytics), geolocation (approximate IP-based), audio/visual (if you participate in media activations), and inferences (service improvement only).

  • Purposes: provide Services; security; debugging; analytics; marketing (with consent/opt-out); customer service; legal compliance.

  • Retention: see Data Retention above.

  • Sale/Share: we do not sell for money. If advertising cookies are enabled, some data may be considered “sharing” for cross-context advertising—you can opt out.

C. How to Exercise Your Rights (DSAR)

Submit a request via any of these methods:

We will verify and respond within the timelines required by applicable law. Authorized agents may act on your behalf where allowed.

Opt-out of targeted advertising / sale-share: Use Do Not Sell or Share My Personal Information and/or enable Global Privacy Control in your browser.

9. Security

We implement technical and organizational measures designed to protect personal data (encrypted transport, access controls/least privilege, monitoring, backups). No method of transmission or storage is 100% secure.

10. Children’s Privacy

The Services are not directed to children under 13 (or 16 in the EEA). We do not knowingly collect personal data from children. If you believe a child provided data to us, contact [email protected] and we will take appropriate steps.

11. Controller/Processor Details for Client Activations

When we host an activation for a client, that client is the controller/business for participant data; DEG is the processor/service provider and processes data only under the client’s instructions and our data processing terms. Participants should direct privacy requests to the sponsoring client; we will assist them in responding.

12. Changes to This Policy

We may update this Policy from time to time. We will post the updated version here with a new “Last Updated” date and take additional steps if required by law.

13. Contact Us

For questions or privacy requests: